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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david parker

March 28, 2025

5  out of  5
rating by david parker
"The whole process of getting multiple quotes of different varieties of insurance and picking the policy for me took no more than 20 minutes. Anna Rose was a huge help walking me through everything."
We responded:
"Thank you for reviewing our State Farm office! Dave, I am proud to have your insurance and to be a resource for you for all your insurance needs. You, your family, and I go way back. Anna Rose is great addition to our team; she brings tons of experience and knowledge. We’re thrilled to know you had a positive experience with her; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jeff McMahon

March 27, 2025

5  out of  5
rating by Jeff McMahon
"Anna- Rose was very helpful and professional and answered all of my questions. 5 star customer service"
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Les Nick

March 6, 2025

5  out of  5
rating by Les Nick
"Great customer service! Have been with them for about 10 years now. It’s great !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! So much appreciated. "
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Sharon Romaine

February 26, 2025

5  out of  5
rating by Sharon Romaine
"Stephanie Brent was a pleasure to work with. She was professional and very timely in updating my Condo Insurance."
We responded:
"I am so happy to hear, my daughter, Stephanie helped you out. It's so valuable having her here. We all appreciate your review! If you ever need any assistance in the future, please don’t hesitate to call our State Farm office. We are here to help!"
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Pam Gottschalk

February 25, 2025

5  out of  5
rating by Pam Gottschalk
"I've been with State Farm and Jeff Brents office for 30 plus years. Jeff & Stephanie are always quick to help me out when I need a COI or a change in my coverage. I have my personal and business auto and life insurance with them. Highly recommend them for any type of insurance needs."
We responded:
"It has been exciting to watch each our businesses grow over the years. I am so thankful for your business and trust, more importantly, your friendship. The Agency is blessed to have someone, like Steph, with so much experience. Of course, working with my daughter, each day, is a blessing. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Veronica Yoseline Viveros Hernandez

February 24, 2025

5  out of  5
rating by Veronica Yoseline Viveros Hernandez
"It was great working with Erika she is very knowledgeable . Thank you Jeff Brent office.."
We responded:
"I really appreciate the feedback. I am fortunate to have such a talented team that truly understands our corporate culture of being a good neighbor. Erika is fantastic. I appreciate your business. "
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Blanca Gonzalez

February 19, 2025

5  out of  5
rating by Blanca Gonzalez
"Thank you Erika Marroquin"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diane White

February 12, 2025

5  out of  5
rating by Diane White
"We live in a rural area. Unfortunately, my husband hit a deer on the way to work one morning. The State Farm team responded immediately with information and assistance. Our car was in the body shop the next day and back on the road as quickly as possible. They worked directly with the body shop. The process was quick and easy for us. One thing I did learn.... add auto rental insurance to your policy. We didn't have it and had to rent a car while ours was being repaired which resulted in a significant cost. It's totally worth the premium increase."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tom Blackman

February 12, 2025

4  out of  5
rating by Tom Blackman
"Had the misfortune to have a fender bender. Was able to go to the repair shop I picked, every thing worked out fine. They were able to answer any questions I had."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Andres Cuevas

January 15, 2025

5  out of  5
rating by Andres Cuevas
"I had an excellent experience working with Erika Marroquin she made the entire process smooth and easy by taking the time to explain things plus making sure I understood my coverage. She made sure all my questions and concerns were answered thoroughly. I highly recommend Erika for any insurance support."
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Anne Arundel DayHab

December 16, 2023

5  out of  5
rating by Anne Arundel DayHab
"Erika Marroquin Martinez help me with my quote and she was very friendly and professional. I was very satisfy with my quote that she provide for my family."
We responded:
"I really appreciate the opportunity to earn your business and trust. You are appreciated. Thanks for taking the time to give my office a 5 star review. "
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Sharon Bradford

December 4, 2023

5  out of  5
rating by Sharon Bradford
"Erik Marroquin Martinez is the agent who assisted me with my claim. Actually it’s the second time in year. She is efficient and friendly and kept in touch with me throughout the process."
We responded:
"When it comes to being there when you need us the most... that's where State Farm and my office shine. I really appreciate you taking the time to give Erika and my office such a high review. We appreciate your business. "
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Jessica Chomicki

November 6, 2023

5  out of  5
rating by Jessica Chomicki
"Erika Marroquin was extremely friendly and helpful when getting me the correct documentation, I need it for my business. Thanks Erika!"
We responded:
"Jessica, thanks for the 5-star review! We really appreciate your business. "
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Jair Luna

October 30, 2023

5  out of  5
rating by Jair Luna
"Gracias a Erika Marroquin y Erika Benítez, excelente servicio y muy buena atención! 100 % de recomendación! 👍🏼"
We responded:
"agradecemos su opion , afortunadamente tengo estos talentos en mi oficina . Gracias por su negocio."
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José Imeldo Mosus Ortiz

October 29, 2023

5  out of  5
rating by José Imeldo Mosus Ortiz
"Absolutamente impresionado ,Tenía algunas preguntas sobre seguros y llamé a esta oficina. Erika Marroquín estaba bien informada y era extremadamente servicial. Gracias por tu ayuda 100% recomendada para su seguro de carros ."
We responded:
"Gracias por tomar un tiempo para darnos su opinion ,realmente lo agradezco. Erika es fantastica. "
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Earl Slacum

October 6, 2023

5  out of  5
rating by Earl Slacum
"My garage door was broken. I shared pictures with my agent Jeff Brent of State Farm Agency. He sent the information in immediately for my claim. In a few days my claim was approved. Jeff and his staff have always been efficient and friendly. The Jeff Brent Agency is a model for other companies. Earl Slacum"
We responded:
"Earl, I appreciate the kind words. Beng there when you need us the most, is what State Farm is all about. Like a Good Neighbor, State Farm really is there. It's not just a slogan... it's our culture! I appreciate your business and value your trust!"
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Sizzle Comedy

August 10, 2023

1  out of  5
rating by Sizzle Comedy
"my first bad review, my mother and I have been with State Farm for over 30 years. I am very disappointed i still cant trust this office. They will take advantage of senior citizens and customers that dont speak english too well. If you have a home auto or life policy from this office? I would review yours and any family members policies. Looking to switch after years of this office ripping us off."
We responded:
"I am sorry you are seeing your experience with us as such. Here at the Jeff Brent Agency, we pride ourselves on our professionalism and commitment to serving our customers forthright with appropriate coverage ethically. My team offers bi-lingual service in English and Spanish. Our primary goal is to deliver exceptional service and ensure a respectful environment for all…... I would appreciate the opportunity to discuss this with you. "
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Hugo Carrillo

July 31, 2023

5  out of  5
rating by Hugo Carrillo
"Érica y Carmen excelente atención en oficina, oh por teléfono. Desde que State Farm comandado por Jeffrey Brant. Me siento satisfecho por su cobertura de seguro y la verdadera responsabilidad de proteger a sus clientes. En verdad ustedes luchan para para proteger a sus clientes. Yo hoy 31 de Julio del 2023 he quedado sorprendido al recibir la llamada de Erika Marroquin Martínez preocupada por un reclamo injusto que le hacen a mi póliza de seguro. Pero gracias por estar pendiente y atentos por mi. Dios la bendiga a ella y a todo su equipo de trabajo."
We responded:
"Hugo, Gracias por su comentario, somos muy afortunados por tener a Erica y a Carmen en nuestra oficina para poder brindar un excelente servicio. Apreciamos su preferencia. "
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Karen

July 19, 2023

5  out of  5
rating by Karen
"I have had State Farm for several years. I always been pleased with the service I received. All associates I have dealt with is very friendly, polite, courteous and concerned. I will ALWAYS stick with State Farm. My vehicle was recently involved in an accident. I was in a rental the next day. It would have been the same day but it was a holiday. Again, you can not or will not go wrong choosing State Farm"
We responded:
""Being there when you need us the most" is the pillar State Farm was built on. I appreciate you taking the time to give us such a positive Google review. It means a lot! "
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Roberto Hernadez Roberto Hernandez

April 2, 2023

5  out of  5
rating by Roberto Hernadez Roberto Hernandez
"Erika and Carmen taking care of My insurance needs i never have to worry about anything always great customer services . Erika always provide excellent services and answer all My questions."
We responded:
"I am so lucky to have such an amazing team... Erika and Carmen, by being bilingual, are an integral part of my Team. Our primary goal is to deliver exceptional service and ensure all of your insurance needs are met…... Thanks so much for your 5-star response. Your opinion and business mean a lot, "
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Alfonso Martinez

March 24, 2023

5  out of  5
rating by Alfonso Martinez
"Excelente trabajo Erika gracias"
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Mario Martínez

February 23, 2023

5  out of  5
rating by Mario Martínez
"I want to thank my state farm insurance, and “”Ericka “”for the speed and quality of service, education and customer service... I recommend it 100 percent"
We responded:
"Mario, thank you for your taking time to give my office a 5 -star review. We are proud of Erika, one of our Bilingual team members, who prides herself on giving excellent customer service. Erika does a great job of making sure each of our customer feels appreciated and valued. Your business is valued and appreciated!! "
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Michael Delawder

February 21, 2023

5  out of  5
rating by Michael Delawder
"I personally interacted with Kamran and I have nothing but good things to say. He was very helpful with getting me the information I needed as first time driver and helped get me the cheapest rates I could find. I really appreciated his professionalism when it came to giving me time to make my decision. Couldn't recommend enough!"
We responded:
"Michael, thanks for the kind words and the 5 -star review. My office is fortunate to have a team, especially Kam, that makes sure your needs are matched with your specific coverages, using your Personal Price Plan. I appreciate your business! "
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hugo acosta

February 17, 2023

5  out of  5
rating by hugo acosta
"Excellent service thanks Erika for taking good care of my claim."
We responded:
"Hugo, thanks for the 5-star review. Being there during a claim is one of the most important services an Agent does. In my office, we are fortunate that Erika has a passion for the claims process. I appreciate your business, "
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Angela Alkire

February 7, 2023

5  out of  5
rating by Angela Alkire
"High praise for Erica’s follow up to make sure the claim process was going well. I appreciate the check ins."
We responded:
"Thanks Angela... Erica has a passion for making sure everyone understands the claims process and that they have the best experience possible, I appreciate your business. "